That same study from the Pew Research Center found “66 percent of Internet users who have experienced online harassment said their most recent incident occurred on a social networking site or app.” Other percentages of harassment on online environments include: The Pew Research Center discovered that “92 percent of Internet users agreed the online environment allows people to be more critical of one another, compared with their offline experiences.” This question of anonymity is one of the biggest debates surrounding trolls.Are trolls so outspoken because they remain anonymous and do they have the right to remain so?
Since then, Internet users have had to deal with trolls in a number of ways, in nearly every corner of the internet.
What have we learned from these experiences over the years? If you’ve ever dealt with an online troll, and chances are you have, then you may have noticed there are many different types of trolls.
Related: A Rant, and Some Suggestions What to Do, About Patent Trolls According to an online experiment of 2,338 Americans supported by the National Science Foundation, “introducing name calling into commentary tacked onto an otherwise balanced newspaper blog post, the study showed, could elicit either lower or higher perceptions of risk, depending on one's predisposition to the science of nanotechnology.”Ashley Anderson, a postdoctoral fellow in the Center for Climate Change Communication at George Mason University, stated that "When people encounter an unfamiliar issue like nanotechnology, they often rely on an existing value such as religiosity or deference to science to form a judgment."In short, expect a fair of amount of bashing or debate from people whenever you discuss a controversial or unfamiliar topics.
While some members of the online community can harm your credibility, that shouldn’t influence your standing in your industry.
This is something that you’ll have to decipher and learn to deal with when dealing with an online community.
As Whitson Gordon notes on Lifehacker, "Being mean isn't the same as being a troll, and sometimes it's okay to give someone the benefit of the doubt before ignoring them altogether.”While trolls can be detrimental for your brand and online community, you shouldn’t devote too much time in dealing with them.It’s also not built to recognize trauma or re-traumatization, especially as it’s linked to violence.”We’ve also learned over the years that one of the best ways to deal with trolls is having a system in place to prevent them from taking over your online community.While there are some precautions, such as have posting guidelines or using anti-trolling software, you also need to do your due diligence. If you’re a blogger or author, then make sure that you know about copyright.The survey also discovered that “(23 percent) admit to having maliciously argued over an opinion with a stranger, while 23 percent have maliciously argued over facts and 12 percent admit to making deliberately controversial statements.”Are you really dealing with a troll?Or, are you just being overly sensitive to someone who is either just mean or offering constructive criticism.The point here is that there are many different types of trolls.