The agency staff will make every reasonable effort to ensure your messages are delivered to the lady in a timely manner.
Methods include telephone, email, fax, instant messaging, etc.
3) If you have concerns regarding the quality of mail translation or handling, you can leave a message using the "Satisfaction Rate" appraisal system.
The lady can then reply via the agency, which provides the lady with free relationship guidance and translation services if required.
This can resolve communication problems caused by language or cultural differences, leading to obstacle-free communication and more enjoyable relationships.
4) If you have received the same mail multiple times, there are errors in the mail content, or you suspect improper handling by the agency, please contact Customer Care.
We will follow up and deal with your concerns according to our related policies. Our first priority is and will always be the protection and wellbeing of our members.
Credits charged will be returned manually for such cases.
Generally speaking, you will receive a reply within 72 hours. The time may be longer during times of high demand, and on weekends when agencies have fewer staff on duty.1) Sending an EMF Mail - 1 credit for each EMF Mail sent with one photo (or with none).To protect the privacy of you and the ladies, we do not support the forwarding services to other email accounts.It is possible that you have read the mail already as the notification may arrive at your mailbox a bit later.See our Request Contact Info page for more details.1. For security purposes, members are automatically logged out for inactivity after 4 hours. Have you sent a lot of EMF mail within a short period?If this is the case, your account may have been automatically suspended for account safety and to prevent misconduct.At the same time, because the management and level of professionalism of agency staff may vary, the proficiency with which mail is handled, the quality of translation and service provided may also be affected.